Return Policy

Return Policy

Disclaimer

The following terminology applies to these Terms and Conditions, Privacy Policy and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”,”Us” and Patdee Massage Therapy & Foot Spa refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. “Website” and “Online Store” can be used interchangeably throughout this document and hold the same meaning within the scope of this document. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing South African Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Returns

We do not accept returns unless the item(s) that you purchased is defective. If you receive a defective item, please contact us at

Email: Patdeemassagetherapy@gmail.com,

Tel: 0741712035with details of the product and the defect. You can send the item you consider defective to:

Patdee Massage Therapy & Foot Spa

Ushaka Marine World Village Walk

1 Bell Street

Durban 2001

Email: Patdeemassagetherapy@gmail.com

Tel: 0741712035

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Exchanges

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at Email: Patdeemassagetherapy@gmail.com

Tel: 0741712035with details of the product and the defect. You can send the item you consider defective to:

Patdee Massage Therapy & Foot Spa

Ushaka Marine World Village Walk

1 Bell Street

Durban 2001

Email: Patdeemassagetherapy@gmail.com

Tel: 0741712035

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

Exceptions

Some items are non-refundable and non-exchangeable. These include

Shipping

To return the item you purchased, please mail it to:

Patdee Massage Therapy & Foot Spa

Ushaka Marine World Village Walk

1 Bell Street

Durban 2001

Email: Patdeemassagetherapy@gmail.com

Tel: 0741712035

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to the product(s) during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.